PPAG Return and Refund Policy
for Bookstore, Membership, and Events
If you are dissatisfied with your order for any reason, you may return all materials or products to PPAG within 30 days and we will refund the purchase price or, if purchased by credit card, we will credit your card. Please contact PPAG at firstname.lastname@example.org to obtain a return authorization before returning an item. All items must be in good condition and acceptable for resale. Shrink wrapped items must be returned in their original shrink wrap. Customers will be responsible for shipping charges for items returned to PPAG.
- Items containing software, such as CD-ROMs or DVD-ROMs, may not be returned.
- Online products and/or programs and/or subscriptions may not be returned.
- Membership dues are non-refundable.
If you have registered for a PPAG event (such as a Conference, Meeting, or Webinar), refund policies will be provided within the specific event website and emailed to you upon registration for the event.